Service Request Ticket - # 58366

Service Request Information

CONTACT Name Flora, Peter   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 06, 2015 12:38 PM
Department Disability Access Services Phone 88250
Location Email florap@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140660[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B4DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CC:90:79


Wireless NIC C0:CE:CD:EA:4B:B7


Bluetooth NIC C0:CE:CD:EA:4B:B8

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Oct 16, 2015 10:07 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Ruby Tidwell Oct 16, 2015 10:07 AM 
Delivered and set up
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John Rushing Oct 16, 2015 08:51 AM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Oct 15, 2015 01:20 PM 
Task reassigned to John Rushing.
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Ruby Tidwell Oct 15, 2015 01:20 PM 
Thanks for your help, John!
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Ruby Tidwell Oct 15, 2015 01:19 PM 
****This is an email****
Okay sounds good.
  Are you available tomorrow (10/16) at 10am? 
  Peter
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Ruby Tidwell Oct 14, 2015 03:36 PM 
Sent email for availability
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Ranjit Kayastha Oct 14, 2015 02:08 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 14, 2015 02:08 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Oct 14, 2015 02:08 PM 
************************************************
Please join to AD and ready to deploy.

************************************************
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Ranjit Kayastha Oct 13, 2015 12:13 PM 
Task reassigned to Ranjit Kayastha.
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Ranjit Kayastha Oct 13, 2015 12:13 PM 
Started Imaging 

It's at the Imaging Station.
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Sarah Pettigrew Oct 06, 2015 12:38 PM 
NEW EQUIP SETUP: A MacBook Pro needs to be setup
and delivered to Peter Flora in APSC 405 for a new
hire setup. The WOU # of the laptop is 20140660[Edit Inv].
The new equipment is on the shelves across from
the restroom in ITC 009.
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