Service Request Ticket - # 58401

Service Request Information

CONTACT Name Izsak, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2015 04:35 PM
Department Center for Academic Innovation Phone
Location Email izsakc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110871[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2G765V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446; ***TRANSFERED FROM W#20081164 APRIL2013*** Viso Std 2007(installed as Visio2003 std) from P0062312 transfered from W#20070855 12-2009, Adobe Acrobat Pro 10 for WIN from P0081504, FileMaker Pro 11 from P0082550; **TRANSFER Acrobat Pro 10 above to Dan Clark W#20101159 NOV2013(SR52251)**

Wired NIC 18:03:73:26:2F:C8

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Katie Halvorson Oct 09, 2015 08:05 AM 
Task reassigned to Jonathan Yoshikawa.
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Katie Halvorson Oct 09, 2015 08:05 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 09, 2015 08:05 AM 
Ok, I am going to close this ticket then.  Thank you!
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Jonathan Yoshikawa Oct 08, 2015 04:59 PM 
Doneski.
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Katie Halvorson Oct 08, 2015 04:35 PM 
He is trying to download something and he needs
admin rights to this computer.

He is in till 5 today.  He is not in tomorrow but
Monday from 4-5 he is around.
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