Service Request Ticket - # 58404

Service Request Information

CONTACT Name Holland, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2015 08:32 AM
Department Business Services Phone 88055
Location Email hollands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110827[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag 2GC75V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GC75V1 Location Sandra Holland, MIA 6/15/23

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:33:F7

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

Public
Entered by Date Memo
Katie Halvorson Oct 09, 2015 09:32 AM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Oct 09, 2015 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 09, 2015 09:32 AM 
We realized it was only an IE issue and she is
going to start using a different web browser from
now on.
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Katie Halvorson Oct 09, 2015 08:32 AM 
Every time she gets on her Google calendar from
her email, it says she has been logged out in
another window and to log in again but it never
lets her in.  She has restarted and cleared
history, cookies and cache.  

She is around all day.
Business Office-"in the old closet"
88055
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