Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Oct 09, 2015 03:10 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120892 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	T4B009257	Location	PDR
	Model	ColorQube 8870	Hostname	lab-24hourroom/studentlounge.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK 140.211.112.13 Metered Code: 9344 RMA:XFL130630E	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783-Page Pack Metered #3414
	Wired NIC	9C:93:4E:86:98:D2

TECHS	Submitted by	Kevin Thibeault	Contact	kthibeault11@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Oct 13, 2015 04:36 PM	Status changed from (3) Order in Process to (5) Completed	Add Attachment
Megan Thibeault	Oct 13, 2015 04:36 PM	all good to go	Add Attachment
Megan Thibeault	Oct 12, 2015 01:36 PM	Status changed from (1) Pending to (3) Order in Process	Add Attachment
Megan Thibeault	Oct 12, 2015 01:36 PM	Moe will be back tomorrow.	Add Attachment
Megan Thibeault	Oct 12, 2015 09:04 AM	Task reassigned to Megan Eichler.	Add Attachment
Ranjit Kayastha	Oct 09, 2015 04:56 PM	Task reassigned to UCS Tech.	Add Attachment
Ranjit Kayastha	Oct 09, 2015 04:43 PM	Task reassigned to Babatunde Idahor.	Add Attachment
Ranjit Kayastha	Oct 09, 2015 04:16 PM	Task reassigned to Ranjit Kayastha.	Add Attachment
Kevin Thibeault	Oct 09, 2015 03:10 PM	The printer in 24 hour lounge of the library is saying that it needs new ink but the ink is full. They would like someone to take a look at this whenever possible.	Add Attachment