Service Request Ticket - # 58421

Service Request Information

CONTACT Name Hedgepeth, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2015 10:38 AM
Department Creative Arts/Theater-Dance Phone 88739
Location Email hedgepes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101354[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
Serial No. C02FVK5BDH2G Location Tech Area (Andrew G) REPLACED BY 20140484

CPU Intel Core i5(2.3GHz dual-core, 3MB L3)


OS MAC OS X 10.6 (Snow Leopard) Software Shipped with OS 10.6 but eligible for free upgrade to 10.7 (see Tricia for details of licensing), MS Office 2011 std MAC from P0080832.

Wired NIC C8:2A:14:46:98:E9


Wireless NIC E4:CE:8F:30:03:80


Bluetooth NIC E4:CE:8F:30:03:81

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact khalvorson08@wou.edu 88925

Tracking

Entered by Date Memo
Katie Halvorson
Email

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Entered by Date Memo
Katie Halvorson Oct 13, 2015 04:26 PM 
Task reassigned to Katie Halvorson.
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Katie Halvorson Oct 13, 2015 04:26 PM 
Status changed from (1) Pending to (5) Completed
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Katie Halvorson Oct 13, 2015 04:26 PM 
She called and said she doesn't need it.
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Katie Halvorson Oct 13, 2015 11:49 AM 
Called and left vm saying it's here for her and I
will put away at end of day if she doesn't come
and pick it up today.
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Katie Halvorson Oct 12, 2015 10:38 AM 
borrowed Mac charger.  Please close ticket when it
has been returned.  

She said she will have it back by the end of the
day today.
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