Service Request Ticket

Service Request Information

CONTACT	Name	Omlid, Allison	Date	Oct 13, 2015 08:14 AM
	Department	Computer Science Division	Phone	89272
	Location		Email	omlida@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20090919 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	hvj3rl1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Linux	Software	Unit has been run through DBAN. CS is loading their own software from DreamSpark
	Wired NIC	00:26:B9:8E:57:EF

TECHS	Submitted by	Kevin Thibeault	Contact	kthibeault11@wou.edu	88925
	Primary Technician		Contact	rtidwell11@wou.edu	88925

Entered by	Date	Memo
Ruby Tidwell			Email Public
Entered by	Date	Memo
Ruby Tidwell	Oct 16, 2015 12:07 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Ruby Tidwell	Oct 16, 2015 12:07 PM	Updated 303	Add Attachment
Ruby Tidwell	Oct 16, 2015 11:58 AM	Task reassigned to Ruby Tidwell.	Add Attachment
Ruby Tidwell	Oct 16, 2015 09:44 AM	ITC 003 updated; as far as enabling, might be profile based Still need to check 303	Add Attachment
Ranjit Kayastha	Oct 15, 2015 04:48 PM	Status changed from (1) Pending to (2) Scheduled	Add Attachment
Ranjit Kayastha	Oct 15, 2015 04:48 PM	ITC 003 Fridays they are open from 8am-1pm. ITC 303 is open from 12pm to 2pm and after 3pm on Fridays.	Add Attachment
Jessie Bergantinos	Oct 13, 2015 10:22 AM	ITC 003 is open from 8am-10am and after 3pm on Wednesdays. On Fridays they are open from 8am-1pm. ITC 303 is open from 12pm to 2pm and after 3pm on Fridays.	Add Attachment
Kevin Thibeault	Oct 13, 2015 08:14 AM	She would like both Java Applets and Flash installed on the instructor stations in both ITC 003 and 303.	Add Attachment msg0000.wav