Service Request Ticket - # 58474

Service Request Information

CONTACT Name Olson, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2015 11:21 AM
Department Emeritus and Retired Faculty and Staff Phone 88029
Location Email olsond@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110098[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34FKZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:9B:C0

TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
John Rushing Oct 19, 2015 08:11 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 19, 2015 08:11 AM 
I created 25 local non-admin accounts, and an 
admin account for David Olson.  I gave David 
Olson the account info for all accounts.
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John Rushing Oct 19, 2015 08:09 AM 
Mint installed, SSH installed, placed on Minet, 
and I was able to SSH from my computer into it 
using putty.
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John Rushing Oct 16, 2015 11:21 AM 
Setup Linux Mint on Minet network.  Needs 25 
users, non-admin. Needs telnet access.
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