Service Request Ticket - # 58489

Service Request Information

CONTACT Name Behling, Mylisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2015 10:52 AM
Department College of Liberal Arts and Sciences Phone 88226
Location Email behlingm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130534[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 9WM9FZ1 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0092986; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop OCT2015;

Wired NIC F8:B1:56:C5:A6:EF

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 20, 2015 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Oct 20, 2015 01:48 PM 
I was able to get hold of Mylisa and installed
Adobe acrobat DC on her machine. She tested upon
completion and it works just fine.
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Dyl Karbia Oct 20, 2015 12:10 PM 
Task reassigned to Dyl Karbia.
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Tricia Flaherty Oct 20, 2015 10:52 AM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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