Service Request Ticket - # 58494

Service Request Information

CONTACT Name Diehm, Deborah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2015 01:47 PM
Department VP Student Affairs Phone 88423
Location Email diehmd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110883[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GC05V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446;TRANSFER to W#20141190 JUNE2016 Adobe Acrobat Pro XI(v.11) from P0094736 SR60252

Wired NIC 18:03:73:26:2D:72

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 20, 2015 02:46 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 20, 2015 02:46 PM 
Downloaded the newest software and installed it 
and setup the keyboard.  I tested the button and 
they were working, calc, browser, volume...
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John Rushing Oct 20, 2015 02:10 PM 
Task reassigned to John Rushing.
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Tricia Flaherty Oct 20, 2015 01:47 PM 
The keyboard and invoice will be on the shelf by
rest room in ITC009 ...be sure to install
drivers/software(latest version on web) so that
the extra buttons and functions work for the end user.
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