Service Request Ticket - # 58512

Service Request Information

CONTACT Name Grammer, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2015 03:11 PM
Department College of Liberal Arts and Sciences Phone 88877
Location Email grammerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130177[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 28BM8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091562

Wired NIC B8:CA:3A:8A:DB:A3

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Kevin Thibeault Oct 21, 2015 03:13 PM 
Task reassigned to Self Resolved.
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Kevin Thibeault Oct 21, 2015 03:13 PM 
Status changed from (1) Pending to (5) Completed
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Kevin Thibeault Oct 21, 2015 03:12 PM 
The instructor station in NS 125 is displaying the
message that the "hard drive is not found". There
is a class in that room right now but the
professor is fine with someone stopping by.
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