Service Request Ticket - # 58535

Service Request Information

CONTACT Name E-Nunu, Ed   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 26, 2015 09:11 AM
Department Student Engagement Phone
Location Email enunue@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130079[Edit Inv] (opens in a new window) Bldg/Room SAC 136
Service Tag 5P2SMX1 Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. 5P2SMX1 Location Adrian Trujillo

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 10 Enterprise 64bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0091311 downgraded to Pro Plus 2010

Wired NIC F0:1F:AF:2C:65:2F


Wireless NIC 0C:84:DC:A6:C9:96


Bluetooth NIC 24:FD:52:30:9F:17

TECHS Submitted by Dyl Karbia Contact dkarbia11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Oct 26, 2015 09:15 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Oct 26, 2015 09:15 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Oct 26, 2015 09:14 AM 
Re-image the machine and now it works just fine.
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