Service Request Ticket - # 58555

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2015 01:37 PM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140372[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GCBZN12 Description Dell Latitude E6440, i7-4610M Processor
Serial No. GCBZN12 Location PDR 2023 Giveaway

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 34:E6:D7:0D:06:FA


Wireless NIC 80:00:0B:4D:D5:5A


Bluetooth NIC 80:00:0B:4D:D5:5E

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 27, 2015 03:00 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 27, 2015 03:00 PM 
It seemed like the usb cable was lose, once I
wiggled it around the logitech camera was an
option again
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Megan Thibeault Oct 27, 2015 02:49 PM 
Task reassigned to Megan Eichler.
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Katie Halvorson Oct 27, 2015 01:37 PM 
She can't get her camera to connect to Skype. It
was working and then it defaulted to her computer
camera but it's supposed to be connected to
logitech camera she has hooked up. Skype can't
find the logitech camera.

She is around till 5 today.
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