Service Request Ticket - # 58559

Service Request Information

CONTACT Name Gong, Xiaopeng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 27, 2015 03:43 PM
Department Education & Leadership Phone 89251
Location Email gongx@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20131069[Edit Inv] (opens in a new window) Bldg/Room RWEC 226
Service Tag Description Xerox P3260/D Monochrome Laser Printer
Serial No. K7A221064 Location Sunny(Xiaopeng) Gong, Tenure Track Teacher Ed

Model P3260/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity; RMA serial #MXV112219 P3250/D-replaced by Xerox 2/2/15 Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Oct 28, 2015 02:26 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Oct 28, 2015 02:26 PM 
toner has a problem. 
told her to contact the department to change the
toner.
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Ranjit Kayastha Oct 28, 2015 10:08 AM 
Task reassigned to Ranjit Kayastha.
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Katie Halvorson Oct 27, 2015 03:43 PM 
She used to use the printer but it suddenly
stopped working.  Whens she tries to print, it
doesn't respond.  The printer says it is on but no
error pops up.  She tried restarting but still no
response.

She is around all day tomorrow.
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