Service Request Ticket - # 58567

Service Request Information

CONTACT Name Brown, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2015 03:16 PM
Department Human Resources Phone 88490
Location Email brownmi@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Other Edit WOU # 20080843[Edit Inv] (opens in a new window) Bldg/Room ITC 009
Service Tag Description UBI-DUO with carrying case & s/h included #200A
Serial No. 823083600859 823083600873 Location SRD

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public

Entered by Date Memo
Megan Thibeault Oct 29, 2015 09:03 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Megan Thibeault Oct 29, 2015 09:03 AM
One unit was frozen couldn't even power the system
down. Had to unscrew the back and remove the
battery. Plugged it back in, got the devices to
communicate with each other. 
Add Attachment
Kevin Thibeault Oct 28, 2015 03:21 PM
Task reassigned to Megan Eichler.
Add Attachment
Kevin Thibeault Oct 28, 2015 03:16 PM
****This is an email****
Good afternoon,

We have an UbiDuo machine at our HR front desk to
aid communication with hearing impaired or others
who need it- but the machine is not working. 
Add Attachment