Service Request Ticket

Service Request Information

CONTACT	Name	Carter, Scott	Date	Oct 28, 2015 04:42 PM
	Department	Library & Media Services	Phone	88848
	Location		Email	carters@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20130224 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	28GN8Y1	Description	Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
	Serial No.	28GN8Y1	Location	PDR 2023 Giveaway
	CPU	Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)
	OS	Windows 7 Pro, 64 bit	Software	Office Pro Plus 2013 from P0091562; TRANSFER from W#20110097 Camtasia 7.1 from ODS Grant bundle, Dragon Naturally Spring Prem Ed. v12 from P0092529, This station gets full Adobe CC2015 for WIN from Student LAB license; Start-Stop UNIVERSAL Transcription System STd Edition V.12.0.11 from VISA2015005099 FEB2015 SR59393;VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017
	Wired NIC	B8:CA:3A:8A:DB:AA

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	rkayastha14@wou.edu	88925

Entered by	Date	Memo
Ranjit Kayastha			Email Public
Entered by	Date	Memo
Ranjit Kayastha	Oct 29, 2015 01:55 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Ranjit Kayastha	Oct 29, 2015 01:55 PM	Done	Add Attachment
Ranjit Kayastha	Oct 29, 2015 01:21 PM	Task reassigned to Ranjit Kayastha.	Add Attachment
Jessie Bergantinos	Oct 28, 2015 04:42 PM	**This is an email** Hi, This is not super urgent, but we've had several requests for Audacity, the free audio editor. Could we have it put on the Macs and PCs in both rooms (HL 221 and HL 222)? WOU#20130224 WOU#20110398 WOU#20110407 WOU#20140931 The software can be found here: http://audacityteam.org/download/ Thanks, Scott	Add Attachment