Service Request Ticket - # 58581

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2015 01:07 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140711[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PBVD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8B:75

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Ruby Tidwell Nov 02, 2015 01:31 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ruby Tidwell Nov 02, 2015 01:31 PM 
Set up at Shandelle's new station on Friday;
looks like Tricia has updated inventory for the 
old machine
 Add Attachment
Ruby Tidwell Oct 30, 2015 10:53 AM 
********
Please add to AD
********

Running final updates
 Add Attachment
Ruby Tidwell Oct 30, 2015 09:16 AM 
Started image
 Add Attachment
Sarah Pettigrew Oct 29, 2015 01:07 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Shandelle in ITC 007. The WOU # of the 
new computer is 20140711[Edit Inv] and the new monitor is 20130998[Edit Inv]. 
The WOU # of the old computer is 20111168[Edit Inv]. The new 
equipment is on the GFA shelf in the hallway.
 Add Attachment