Service Request Ticket - # 58595

Service Request Information

CONTACT Name Holland, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 02, 2015 02:00 PM
Department Business Services Phone 88055
Location Email hollands@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110827[Edit Inv] (opens in a new window) Bldg/Room AD
Service Tag 2GC75V1 Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GC75V1 Location Sandra Holland, MIA 6/15/23

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:33:F7

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 02, 2015 02:56 PM 
Status changed from (2) Scheduled to (5) Completed
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Babatunde Idahor Nov 02, 2015 02:56 PM 
Set-up complete.Installed sound driver.
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Babatunde Idahor Nov 02, 2015 02:06 PM 
Task reassigned to Babatunde Idahor.
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Kevin Thibeault Nov 02, 2015 02:00 PM 
She called in stating that she has no speakers for
her computer to be able to play a VM that was
forwarded to her. She would like to have a sound
bar install on her computer today and will be in
her office until 5.
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