Service Request Ticket - # 58606

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2015 11:36 AM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20091280[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 53QZJM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53QZJm1 Location Ready for PDR replaced by 20160953

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:E6


TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Nov 03, 2015 12:04 PM
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 03, 2015 12:04 PM
Drive has been taken up by something else.
Deleted the drive and it's working now.
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Ruby Tidwell Nov 03, 2015 11:44 AM
Task reassigned to Ranjit Kayastha.
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Jessie Bergantinos Nov 03, 2015 11:38 AM
Contact Info: Ivan Acospa
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Public
Jessie Bergantinos Nov 03, 2015 11:36 AM
This computer was fixed last week, but now they
are not able to access the H drive.   
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