Service Request Ticket - # 58610

Service Request Information

CONTACT Name Clark, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 03, 2015 03:04 PM
Department The Research Institute Phone 89270
Location Email clarks@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150135[Edit Inv] (opens in a new window) Bldg/Room COT
Service Tag C3W3162 Description Dell Latitude E6540 Laptop, i7-4810MQ,(Quad2.8GHz)
Serial No. C3W3162 Location student worker

CPU Intel core i7-4810MQ(2.8GHz quad core, 6M cache)


OS Windows 10 Enterprise 64bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715, TRANSFERRED to Amanda Allen-Adobe CC2015 desktop apps for NAMED user SEPT2015(order#8666) CANCELED ADOBE CC RENEWAL MAY2017 DO NOT ADOBE RELOAD SOFTWARE; Adobe Acrobat DC (Pro)subscription from XXXX201700006551 serialized desktop OCT2017 SR65342; Camtasia v9.1/Snagit 2018(v18) bundle VISA2017006977 Order10251;
TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 03, 2015 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 03, 2015 03:21 PM 
Done
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Ranjit Kayastha Nov 03, 2015 03:05 PM 
Task reassigned to Ranjit Kayastha.
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John Rushing Nov 03, 2015 03:04 PM 
She called in to the SRD and said her Adobe 
software is saying it will expire tomorrow.  She 
needs someone to come take a look.  I told her 
she may need to login to the Adobe Cloud in order 
to get the licenses to activate.
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