Service Request Ticket - # 58646

Service Request Information

CONTACT Name Claggett, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2015 09:29 AM
Department Health & Exercise Science Phone 89217
Location Email claggettb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140718[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PB1F42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:AE:75

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 12, 2015 03:03 PM 
Delivered extra monitor with wou# 20090992[Edit Inv] to 
Brandon today.
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Babatunde Idahor Nov 11, 2015 04:31 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Babatunde Idahor Nov 11, 2015 03:25 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Nov 11, 2015 03:25 PM 
Computer set-up is complete.
Relocated monitor and machine unit back to the 
office. 
20090610[Edit Inv] - monitor
20090514[Edit Inv] - system unit.
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Babatunde Idahor Nov 11, 2015 01:19 PM 
Brandon Clagget is available from 1:00PM and 2:00 
PM - 11/11/15.
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Shandelle Plasker Nov 10, 2015 01:22 PM 
Has been entered into AD
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Ranjit Kayastha Nov 10, 2015 09:27 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Babatunde Idahor Nov 09, 2015 03:27 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Nov 09, 2015 03:27 PM 
*** Sent an e-mail for availability***
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Babatunde Idahor Nov 09, 2015 03:15 PM 
Set-up is complete.
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Babatunde Idahor Nov 06, 2015 12:47 PM 
Encountered issues whilst attempting to log in 
to the system after installing windows 
update.The problem is the windows update(not 
sure which one). I have to reinstall the 
initial windows 8.1 - and then re-image with 
windows 7.
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Babatunde Idahor Nov 06, 2015 11:53 AM 
imaging...
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Babatunde Idahor Nov 06, 2015 11:48 AM 
Task reassigned to Babatunde Idahor.
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Sarah Pettigrew Nov 06, 2015 09:29 AM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be 
setup and delivered to Brandan Claggett in ED 140. The WOU # 
of the new computer is 20140718[Edit Inv] and the new monitor is 
20140728[Edit Inv]. The WOU # of the old computer is 20090514[Edit Inv] and the 
old monitor is 20090610[Edit Inv]. The new equipment is on the GFA shelf 
in the hallway.
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