Service Request Ticket - # 58648

Service Request Information

CONTACT Name Smith, Jennie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2015 10:10 AM
Department The Research Institute Phone 88566
Location Email smithjs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150176[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag H8ZP362 Description Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
Serial No. H8ZP362 Location PDR

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715

Wired NIC 20:47:47:EA:E1:3C


Wireless NIC 80:00:0B:1F:59:0F


Bluetooth NIC 80:00:0B:1F:59:13

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Nov 06, 2015 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Nov 06, 2015 10:32 AM 
Print screen key was unresponsive; restarted and 
worked normally
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Ruby Tidwell Nov 06, 2015 10:11 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Nov 06, 2015 10:10 AM 
****This is an email****
UCS-
Since I got my new laptop last week - I can't do
"print screen' anymore. Could you help with this?
No rush. :)

Jennie
Todd 105
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