Service Request Ticket - # 58652

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2015 12:42 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080590[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 7G23TH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068642, transferred from W#20030419 Adobe InDesign V3.0 WIN from P0047835

Wired NIC 00:21:70:72:59:1F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 10, 2015 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 10, 2015 03:03 PM 
Done!
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Ranjit Kayastha Nov 10, 2015 11:35 AM 
Bought the computer to the office.
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Ranjit Kayastha Nov 06, 2015 04:14 PM 
Went again still didn't find the room :(
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Ranjit Kayastha Nov 06, 2015 02:04 PM 
Didn't find the room.
Nobody over there too knows about ACK Server Room.
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Ranjit Kayastha Nov 06, 2015 12:56 PM 
Task reassigned to Ranjit Kayastha.
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Megan Thibeault Nov 06, 2015 12:42 PM 
please pickup station 20080590[Edit Inv]. It's an XP machine
that needs to be wiped and PDR'd.
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