Service Request Ticket - # 58654

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 06, 2015 03:26 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20140479[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag DXL6L32 Description Dell Latitude E7250 (i7-5600U, 8GB RAM 256HD)
Serial No. dxl6l32 Location PDR 2023 Giveaway

CPU Intel Core i7-5600U(Dual Core 2.6GHz, 4M, 15W)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from Microsoft Desktop Ed license P0096073

Wired NIC 34:E6:D7:36:8D:D2


Wireless NIC 60:57:18:9C:74:53


Bluetooth NIC 60:57:18:9C:74:57


TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public

Entered by Date Memo
John Rushing Nov 20, 2015 04:58 PM
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Nov 20, 2015 04:58 PM
delivered 11/20/2015
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John Rushing Nov 20, 2015 02:42 PM
left VM to setup delivery time
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Megan Thibeault Nov 20, 2015 01:01 PM
Task reassigned to John Rushing.
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Megan Thibeault Nov 20, 2015 01:01 PM
Please deliver this
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Ranjit Kayastha Nov 17, 2015 11:02 AM
Status changed from (1) Pending to (6) Ready to Deliver
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John Rushing Nov 17, 2015 09:02 AM
Moved to Library and Media Services in AD 
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Ruby Tidwell Nov 16, 2015 03:35 PM
Sent email for availability
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Ruby Tidwell Nov 16, 2015 03:31 PM
Task reassigned to UCS Tech.
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Ruby Tidwell Nov 16, 2015 03:22 PM
*****
Please add to AD, then ready to deploy
*****

Back on the shelf
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Ruby Tidwell Nov 16, 2015 01:29 PM
Running final updates
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Ruby Tidwell Nov 16, 2015 01:28 PM
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Nov 13, 2015 10:10 AM
Started image
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Ruby Tidwell Nov 09, 2015 03:13 PM
Just kidding - Polaroid is down; will reattempt 
when it's back up
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Ruby Tidwell Nov 09, 2015 02:59 PM
Starting image
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Sarah Pettigrew Nov 06, 2015 03:26 PM
NEW EQUIP SETUP: (GFA) A Dell laptop needs to be setup and delivered 
to PS staff in HL 117C. Contact Janeanne for setup info. The WOU # of 
the new laptop is 20140479[Edit Inv] and the old laptop is 20090915[Edit Inv]. The new 
equipment is on the shelves across from the restroom in ITC 009.
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