Service Request Ticket - # 58674

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2015 11:42 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130941[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Ultrasharp 23-inch Multimedia Monitor #UZ2315H
Serial No. CN0PCR5K7287243RAN9S Location PDR 2023 Giveaway
TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact grovest@wou.edu 88920

Tracking

Entered by Date Memo
Tom Groves
Email

Public
Entered by Date Memo
Tom Groves Nov 11, 2015 09:49 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tom Groves Nov 10, 2015 12:47 PM 
Just spoke with Kathy Hill by phone. We will turn 
on a second network jack in 106C now. Moving the 
phone line will have to wait to the 18th. The 
phone cannot be active in two locations at once.
 Add Attachment
Ruby Tidwell Nov 10, 2015 12:10 PM 
Task reassigned to Tom Groves.
 Add Attachment
Ruby Tidwell Nov 10, 2015 12:06 PM 
Original email from Kathy Hill for reference

****This is an email****
Good morning,
I need to request to have the computer and printer
moved from ADM 107A to ADM 106C.  This needs to be
done on Dec. 18, 2015, Friday.  We can not make
this move before that date.  I also need to verify
that ADM 106C has two computer lines and two phone
lines coming into that office.  There is currently
a computer hooked up in ADM 106C that must stay in
that office, along with the current phone line of
88187.  We will need to move the phone in ADM
107A, 88184, RoseAnn Riester to ADM 106C.  We will
also keep the phone of 88187 in ADM 106C.
Index to charge for this move is REG901.  Please
let me know if you have questions.  Again, this
equipment move can not happen until Friday, Dec.
18, 2015.

Thank you,
Kathy Hill
 Add Attachment
Ruby Tidwell Nov 10, 2015 12:05 PM 
Leonard wants to verify that the computer and 
phone lines are active before the computer and 
phone moves on December 18, as noted in SR# 58661
 Add Attachment
Ruby Tidwell Nov 10, 2015 11:53 AM 
Do not move yet.

Checking in with Kathy Hill (See SR# 58661)
 Add Attachment
Jessie Bergantinos Nov 10, 2015 11:42 AM 
Needs computer moved from 107A it is moving to
Room 106C in Admissions building.
 Add Attachment