Service Request Ticket - # 58678

Service Request Information

CONTACT Name McLean, Cathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2015 12:34 PM
Department Creative Arts/Art Phone 88340
Location Email mcleanc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140721[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7P9XD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8B:28

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 23, 2015 12:45 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Shandelle Plasker Nov 23, 2015 12:45 PM 
Delivered and setup
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Shandelle Plasker Nov 20, 2015 01:14 PM 
Left VM to set a time to come down and set this up.
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Megan Thibeault Nov 20, 2015 01:03 PM 
Task reassigned to Shandelle Pepper.
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Megan Thibeault Nov 20, 2015 01:03 PM 
Please schedule for delivery/setup
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Ranjit Kayastha Nov 17, 2015 11:02 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Babatunde Idahor Nov 16, 2015 04:03 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Nov 16, 2015 04:03 PM 
Ready to deploy.
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Babatunde Idahor Nov 16, 2015 03:46 PM 
W20140721- add to AD.
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Shandelle Plasker Nov 16, 2015 03:43 PM 
Has been added to AD
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Babatunde Idahor Nov 13, 2015 11:35 AM 
Imaging..
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Babatunde Idahor Nov 13, 2015 10:19 AM 
Task reassigned to Babatunde Idahor.
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Sarah Pettigrew Nov 10, 2015 12:34 PM 
NEW EQUIP SETUP: (GFA) A Dell computer and monitor need to be setup 
and delivered to the Art Department Office in Campbell 105. Contact 
Cathy McLean for setup info. The WOU # of the new computer is 
20140721[Edit Inv] and the new monitor is 20140737[Edit Inv]. The WOU # of the old 
computer is 20090314[Edit Inv] and the old monitor is 20081174[Edit Inv]. The new 
equipment is on the GFA shelf in the hallway.
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