Service Request Ticket

Service Request Information

CONTACT	Name	McLean, Cathy	Date	Nov 10, 2015 12:36 PM
	Department	Creative Arts/Art	Phone	88340
	Location		Email	mcleanc@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20140636 (opens in a new window)	Bldg/Room	CH 103
	Service Tag		Description	iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
	Serial No.	C02PQ11BF8J7	Location	New Foundations professor Clay
	CPU	Intel Core i5(2.7GHz Quade-core, 6MB L3)
	OS	MAC OS X 10.10 (Yosemite)	Software	MS Office 2011 Std for MAC from xxxx2014004298
	Wired NIC	AC:87:A3:3B:45:90
	Wireless NIC	AC:29:3A:94:25:75
	Bluetooth NIC	AC:29:3A:94:25:76

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Nov 23, 2015 12:42 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Shandelle Plasker	Nov 23, 2015 12:42 PM	Has been delivered and set up.	Add Attachment
Shandelle Plasker	Nov 20, 2015 01:14 PM	Left VM to set a time to come down and set this up.	Add Attachment
Megan Thibeault	Nov 20, 2015 01:04 PM	Task reassigned to Shandelle Pepper.	Add Attachment
Megan Thibeault	Nov 20, 2015 01:04 PM	Please schedule for delivery/setup	Add Attachment
Babatunde Idahor	Nov 20, 2015 12:05 PM	Task reassigned to UCS Tech.	Add Attachment
Babatunde Idahor	Nov 20, 2015 11:49 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Babatunde Idahor	Nov 20, 2015 10:25 AM	Task reassigned to Babatunde Idahor.	Add Attachment
Tricia Flaherty	Nov 13, 2015 02:43 PM	iMac has been moved off the counter in ITC008 to the floor by shelving across from restrooms in ITC009	Add Attachment
Sarah Pettigrew	Nov 10, 2015 12:36 PM	NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to Cathy Mclean in the Art Department office in Campbell Hall 105. The WOU # of the new computer is 20140636 and the old computer is 20090791. The new equipment is on the counter in ITC 009.	Add Attachment