Service Request Ticket

Service Request Information

CONTACT	Name	Harwell, Amy	Date	Nov 11, 2015 09:36 AM
	Department	Natural Science Division	Phone	88891
	Location		Email	harwella@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20120919 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	XFL130808E	Location	PDR
	Model	ColorQube 8870	Hostname	dsc101.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.184.13 Metered Code: 9785	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:14:F7:7A

TECHS	Submitted by	Jessie Bergantinos	Contact	jbergantinos10@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Nov 20, 2015 03:06 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Nov 20, 2015 03:06 PM	Replaced the Wiper blade. The prints are coming out nice now.	Add Attachment
Shandelle Plasker	Nov 19, 2015 10:57 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Jonathan Yoshikawa	Nov 18, 2015 02:42 PM	Task reassigned to UCS Tech.	Add Attachment
Jonathan Yoshikawa	Nov 13, 2015 02:14 PM	left Vm to set up date.	Add Attachment
Jonathan Yoshikawa	Nov 13, 2015 01:42 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Katie Halvorson	Nov 13, 2015 08:50 AM	Task reassigned to UCS Tech.	Add Attachment
Katie Halvorson	Nov 13, 2015 08:50 AM	Status changed from (5) Completed to (1) Pending	Add Attachment
Katie Halvorson	Nov 13, 2015 08:50 AM	**This is an email** Hello, The black ink supply seems to be adequate, but this printer is having a problem with what it is putting out. The attached image shows that it is only printing on one region (column) of the paper. Thanks, Amy	Add Attachment
Shandelle Plasker	Nov 11, 2015 10:08 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Nov 11, 2015 10:08 AM	Delivered	Add Attachment
Shandelle Plasker	Nov 11, 2015 09:44 AM	Task reassigned to Shandelle Pepper.	Add Attachment
Jessie Bergantinos	Nov 11, 2015 09:36 AM	**This is an email** DFSC 101 needs black ink ASAP	Add Attachment