Service Request Ticket

Service Request Information

CONTACT	Name	Thibeault, Megan	Date	Nov 11, 2015 10:02 AM
	Department	University Computing Solutions	Phone	88624
	Location		Email	eichlerm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20130048 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8870DNM Color Printer
	Serial No.	T4B003841	Location	PDR
	Model	ColorQube 8870	Hostname	hlref5.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.112.47 Metered Code: 3937 RMA:XFL130758E	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:14:F6:AE

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	jyoshikawa11@wou.edu	88925

Entered by	Date	Memo
Jonathan Yoshikawa			Email Public
Entered by	Date	Memo
Jonathan Yoshikawa	Nov 20, 2015 01:39 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jonathan Yoshikawa	Nov 20, 2015 01:39 PM	delive	Add Attachment
Jonathan Yoshikawa	Nov 20, 2015 01:06 PM	jonathan*	Add Attachment
Shandelle Plasker	Nov 20, 2015 01:02 PM	Task reassigned to Jonathan Yoshikawa.	Add Attachment
Shandelle Plasker	Nov 20, 2015 01:02 PM	This printer is all set up and the driver has been switched. Johnathan-Please take this down to the library and set it up. Make sure to test print. Then bring back the broken printer.	Add Attachment
Megan Thibeault	Nov 20, 2015 11:08 AM	Task reassigned to Shandelle Pepper.	Add Attachment
John Rushing	Nov 16, 2015 08:08 AM	Moe said printer was not fixable and would be getting a replacement.	Add Attachment
John Rushing	Nov 11, 2015 10:58 AM	Xerox reference # 20920182 Tech will call before coming out.	Add Attachment
Megan Thibeault	Nov 11, 2015 10:20 AM	Task reassigned to John Rushing.	Add Attachment
Megan Thibeault	Nov 11, 2015 10:02 AM	error 94,526	Add Attachment