Service Request Ticket - # 58697

Service Request Information

CONTACT Name McDowell, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2015 09:16 AM
Department The Research Institute Phone 8-8503
Location Email mcdowelll@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120332[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0M7
Serial No. D25J922CDHJW Location PDR

CPU Intel Core i7(3.4GHz quad core, 6MB L3 cache)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0086784

Wired NIC A8:20:66:0A:60:18


Wireless NIC 20:C9:D0:33:1F:A6


Bluetooth NIC 7C:D1:C3:A3:4A:DC

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Katie Halvorson Nov 12, 2015 09:42 AM 
Task reassigned to Self Resolved.
 Add Attachment
Katie Halvorson Nov 12, 2015 09:42 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Katie Halvorson Nov 12, 2015 09:42 AM 
Called and said it is working now and to close the
ticket.
 Add Attachment
Katie Halvorson Nov 12, 2015 09:16 AM 
She can receive emails from her WOU email on
Outlook but she can't send out.  She needs to be
able to use WOU email from outlook.

She is in till 5 today.
 Add Attachment