Service Request Ticket - # 58703

Service Request Information

CONTACT Name Plasker, Shandelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2015 01:47 PM
Department University Computing Solutions Phone 14018
Location Email peppers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150213[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Air 13.3 #Z0RJ
Serial No. C1MQN6GVG944 Location PDR

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Desktop Education license allows install of Office 2011 for MAC and above XXXX2015004715

Wireless NIC C8:69:CD:A9:30:64


Bluetooth NIC C8:69:CD:A9:30:65

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 30, 2015 01:48 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 30, 2015 01:48 PM 
All set up and delivered to me.
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Shandelle Plasker Nov 13, 2015 03:20 PM 
Task reassigned to Shandelle Pepper.
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Sarah Pettigrew Nov 12, 2015 01:47 PM 
NEW EQUIP SETUP: A MacBook Air needs to be setup and delivered 
to Shandelle in ITC 007 as a secondary station. The WOU # of the 
laptop is 20150213[Edit Inv]. There is also a USB SuperDrive. The new 
equipment is on the shelves across from the restroom in ITC 009.
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