Service Request Ticket - # 58720

Service Request Information

CONTACT Name Brown, Dawn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2015 08:18 AM
Department Business Services Phone 88171
Location Email brownd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20120666[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple iPad(4thGen Retina display)16GB Blk WiFi+ATT
Serial No. DMPJP55DF188 Location Going to PDR

CPU Dual-core A6X with quad-core graphics


OS iOS 6 Software

Wireless NIC 98:B8:E3:A9:D2:26


Bluetooth NIC 98:B8:E3:A9:D2:27

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 17, 2015 02:52 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 17, 2015 02:52 PM 
Completed erasing the data and return the IPad.
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Dyl Karbia Nov 16, 2015 09:48 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Nov 16, 2015 08:18 AM 
****This is an email****
OK, thanks.  You can pick it up from my office. 
TH 103.  I'd like to confirm the WOU # when the
tech picks up the iPad.

Dawn
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Katie Halvorson Nov 16, 2015 08:18 AM 
****This is an email****
Hello,

I have an ipad that I will be reassigning to a
different employee, and he would like to have it
re-imaged first. 

I believe the # is 20120666[Edit Inv]. but I can't see it on
the ipad.  Can you pick this up from my office or
should I bring it over? 

Thank you. 
Dawn Brown
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