Service Request Ticket - # 58735

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2015 10:05 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20140713[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 7PBYD42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PBYD42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D6:8D:87


TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public

Entered by Date Memo
Ranjit Kayastha Nov 17, 2015 11:01 AM
Status changed from (1) Pending to (5) Completed
Add Attachment
Ranjit Kayastha Nov 17, 2015 11:01 AM
the cable was not there, who did the setup did not
left the cable too. 

It's working now
Add Attachment
Ranjit Kayastha Nov 17, 2015 10:19 AM
Task reassigned to Ranjit Kayastha.
Add Attachment
John Rushing Nov 17, 2015 10:05 AM
They were trying to use Skype and they were not 
getting any sound.  They said the monitor looks 
like it has a camera built in.  They would like 
someone to take a look at the sound and make sure 
Skype is functioning.
Add Attachment