Service Request Ticket - # 58755

Service Request Information

CONTACT Name Baker, Stewart   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2015 04:04 PM
Department Library & Media Services Phone 88890
Location Email bakersc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110140[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34TGZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0081747; TRANSFERRED to new laptop W#20150262 SR59549 MAR2016: Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:B3:8B:A2

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Nov 19, 2015 02:52 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Nov 19, 2015 02:51 PM 
Done
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Shandelle Plasker Nov 19, 2015 02:25 PM 
Task reassigned to Ranjit Kayastha.
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Shandelle Plasker Nov 19, 2015 10:42 AM 
Schedules a time with him at 2:30 to install this.
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Shandelle Plasker Nov 19, 2015 08:46 AM 
Called and left Voicemail to set up time to come
down and install this
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Shandelle Plasker Nov 19, 2015 08:28 AM 
Task reassigned to Shandelle Pepper.
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Tricia Flaherty Nov 18, 2015 04:04 PM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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