Service Request Ticket - # 58756

Service Request Information

CONTACT Name Elder, Nathaniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 18, 2015 04:04 PM
Department Library & Media Services Phone 88898
Location Email eldern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101469[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 452VJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959; TRANSFER to new CPU W#20141143 SR59528 MAR2016: Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:A6:5C:06

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 19, 2015 10:41 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 19, 2015 10:41 AM 
Has been installed
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Shandelle Plasker Nov 19, 2015 08:48 AM 
Called and left voice mail to set up a time to
come down and install this.
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Shandelle Plasker Nov 19, 2015 08:29 AM 
Task reassigned to Shandelle Pepper.
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Tricia Flaherty Nov 18, 2015 04:04 PM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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