Service Request Ticket - # 58762

Service Request Information

CONTACT Name Watanbe, Leslie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2015 12:31 PM
Department Creative Arts/Theater-Dance Phone
Location Email watanbel@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140639[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ160F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:37:1C


Wireless NIC AC:29:3A:93:12:F7


Bluetooth NIC AC:29:3A:93:12:F8

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Feb 11, 2016 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Feb 11, 2016 01:22 PM 
Setup & delivered; added as admin and configured 
printer.

Updated inventory
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Ruby Tidwell Feb 11, 2016 12:46 PM 
Task reassigned to Ruby Tidwell.
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Ruby Tidwell Feb 10, 2016 07:53 AM 
Status changed from (7) Waiting for Contact to (1) Pending
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Ruby Tidwell Feb 10, 2016 07:53 AM 
****This is an email****

I am in Old PE bldg. room 208.

I am only on campus tues/thurs and am available 
from 12:45-3:15.

Thanks much.

Les Watanabe
Prof. of Dance
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Ruby Tidwell Feb 08, 2016 03:08 PM 
Extension is 8-8243
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Ruby Tidwell Feb 08, 2016 11:27 AM 
Sent email reminder/availability email
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Sarah Pettigrew Dec 18, 2015 12:54 PM 
The equipment has been moved to the counter across from the 
storage cabinets in ITC 008.
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Megan Thibeault Dec 03, 2015 09:10 AM 
Status changed from (6) Ready to Deliver to (7) Waiting for Contact
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Ranjit Kayastha Nov 24, 2015 04:43 PM 
Send email asking for availability.
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Ranjit Kayastha Nov 24, 2015 04:40 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Nov 24, 2015 04:40 PM 
*************************************************
Please join to AD and ready for delivery!


*************************************************
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Babatunde Idahor Nov 20, 2015 03:56 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Nov 20, 2015 03:51 PM 
Imaging complete.
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Babatunde Idahor Nov 20, 2015 12:07 PM 
Task reassigned to Babatunde Idahor.
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Sarah Pettigrew Nov 19, 2015 12:34 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered 
to Les Watanabe in OPE 208. The WOU # of the new computer is 
20140639[Edit Inv] and the old computer is 20090362[Edit Inv]. The new 
equipment is across from the restroom in ITC 009.
Also, please keep in mind: "We respectfully request that we do 
not switch over to the new computers during critical grading or 
exam time."
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