Service Request Ticket - # 58763

Service Request Information

CONTACT Name Garner, Cynthia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2015 12:45 PM
Department Creative Arts Phone 89513
Location Email garnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140663[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MPP2B0DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.10 (Yosemite) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CC:90:39


Wireless NIC C0:CE:CD:EB:70:4F


Bluetooth NIC C0:CE:CD:EB:70:50

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 25, 2015 01:41 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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John Rushing Nov 25, 2015 01:41 PM 
delivered on 11/24/2015
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John Rushing Nov 24, 2015 03:17 PM 
Sent email to setup a delivery time.
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John Rushing Nov 20, 2015 02:59 PM 
moved in AD
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Megan Thibeault Nov 20, 2015 01:03 PM 
Task reassigned to John Rushing.
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Megan Thibeault Nov 20, 2015 01:03 PM 
Please deliver this
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Ranjit Kayastha Nov 19, 2015 04:39 PM 
Task reassigned to UCS Tech.
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Ranjit Kayastha Nov 19, 2015 04:39 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Ranjit Kayastha Nov 19, 2015 04:39 PM 
**************************************************
Please add to AD and ready to Deploy


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Ranjit Kayastha Nov 19, 2015 04:38 PM 
Imaging and setup is all completed. It's ready to
be delivered.
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Sarah Pettigrew Nov 19, 2015 12:45 PM 
NEW EQUIP SETUP: (GFA) A MacBook Pro needs to be setup and 
delivered to Cynthia Garner in OPE 210. The WOU # of the new 
laptop is 20140663[Edit Inv] and the old laptop is 20100777[Edit Inv]. The new 
equipment is on the shelves across from the restroom in ITC 009.
Also, please keep in mind: "We respectfully request that we do 
not switch over to the new computers during critical grading or 
exam time."
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