Service Request Ticket - # 58765

Service Request Information

CONTACT Name Kunda, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2015 02:24 PM
Department Library & Media Services Phone 88893
Location Email kundas@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101444[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44XTJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959, Adobe Acrobat Pro 10 WIN and TRANSFERRED to new cpu W#20141152 SR 59555 MAR2016: DreamWeaver CS5.5 WIN from P0071871; Adobe Acrobat DC (Pro)subscription from XXXX2015004716 serialized desktop NOV2015;

Wired NIC 78:2B:CB:A6:63:32

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 23, 2015 02:07 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 23, 2015 02:07 PM 
All have been installed with Adobe Acrobat Pro DC
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Shandelle Plasker Nov 19, 2015 05:08 PM 
WOU#20101444-Done
WOU#20101437-Done
WOU#20101467-Done
WOU#20101471- Someone was working on it. Going
back tomorrow to install this.
WOU#20101438-Done
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Shandelle Plasker Nov 19, 2015 03:57 PM 
Task reassigned to Shandelle Pepper.
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Tricia Flaherty Nov 19, 2015 02:25 PM 
ibrary Info desk - student station WOU #: 20101444[Edit Inv]
Technical Services - student station (HL208 - used
for Archives near Stewart's Office) WOU #: 20101437[Edit Inv]
Technical Services - student station  (HL209 -
next to Jackson Stalley) WOU #: 20101467[Edit Inv]
Technical Services - student station  (HL209 -
next to Nat Elder/Sean O'Neill) 20101471[Edit Inv]
Technical Services - student station  (HL209 -
next to copy machine outside Camila's office) WOU
#: 20101438[Edit Inv]
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Tricia Flaherty Nov 19, 2015 02:24 PM 
Installer and instructions for "serializing" an
Adobe Acrobat DC(subscription) can be found at: 
T:\Adobe CCE\CCEPackages\AdobeAcrobatProDC_WIN
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