Service Request Ticket - # 58775

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2015 01:59 PM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110218[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024549 Location PDR

Model 8870/DN Hostname admin-hallway.wou.edu
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: 140.211.116.68 Metered Code: 8710 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:05:FF

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Nov 23, 2015 04:06 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Nov 23, 2015 04:06 PM 
Fixed and printing great now.
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Megan Thibeault Nov 20, 2015 04:44 PM 
93,984 Cyan obstructed, reservoir not filled
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Shandelle Plasker Nov 20, 2015 04:09 PM 
Giving error 93,984.00:26096
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Shandelle Plasker Nov 20, 2015 03:47 PM 
Task reassigned to Shandelle Pepper.
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Kevin Thibeault Nov 20, 2015 01:59 PM 
She called in stating that the printer outside of
the cashiers office is making terrible noises even
when nobody is printing. She was unsure what the
WOU# is and would like someone to take a look at
this as soon as possible.
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