Service Request Ticket - # 58811

Service Request Information

CONTACT Name Poage, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2015 08:28 AM
Department Deaf Studies and Professional Studies Phone 88758
Location Email poagek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20120811[Edit Inv] (opens in a new window) Bldg/Room RWEC 139
Service Tag Description Dell UltraSharp U2312H 23-inch Monitor
Serial No. CN02GFKN7444532JF0GL Location Adjunct station TBA
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 30, 2015 11:50 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 30, 2015 11:50 AM 
I was able to get hold of Kim and help her resolve
the problem she was encountering logging into her
system. It works just fine.
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Megan Thibeault Nov 30, 2015 08:58 AM 
Task reassigned to Dyl Karbia.
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Katie Halvorson Nov 30, 2015 08:28 AM 
Computer just keeps restarting with a new error. 
They have tried restarting but the computer just
keeps giving errors and trying to repair itself.
The computer is unusable.

There is class at noon and it needs to be fixed by
then.  The computer is in ED 245 and room will be
unlocked.
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