Service Request Ticket - # 58813

Service Request Information

CONTACT Name Ryals, Sharyne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2015 08:56 AM
Department Social Science Phone 88288
Location Email ryalss@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080845[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515x Monochrome Printer #CB5616A#ABA
Serial No. SCNDY349457 Location PDR

Model CB156A Hostname socialscience.wou.edu
Notes duplexing, 2nd 500 sheet tray, Maint Kit from P0082705 installed OCT2011 SR45032, Maint Kit from P0090336 installed JUNE2012 SR49875; Maint kit from P0099561 DEC2015 SR58813 IP:140.211.76.58 Ink/Toner Refill

Wired NIC 00:21:5A:7E:8F:E9

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 07, 2015 02:48 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 07, 2015 02:48 PM 
Installed new Fuser and rollers. The printer is
printing good now.
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Shandelle Plasker Nov 30, 2015 01:42 PM 
Part has been ordered. Order Number 8850
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Katie Halvorson Nov 30, 2015 08:56 AM 
Bad fuser-dyl reported and told me to put under
your name.

Printer in HSS 231A
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