Service Request Ticket - # 58819

Service Request Information

CONTACT Name Mansayon, Christopher   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 30, 2015 11:30 AM
Department Library & Media Services Phone 88441
Location Email mansayonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060076[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXF75829 Location PDR

Model PQ5409A Hostname hl-refdesk.wou.edu
Notes fuser replaced 5-2009 from P0070552, maintenance kit from P0072923 11-2009, HP LJ4350DN Maint Kit from P0083096 12-5-2011 IP:140.211.112.26 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:A8:2F

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 30, 2015 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 30, 2015 01:22 PM 
I was able to get hold of Christopher and deliver
two box of paper and the printer ink he requested.
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Dyl Karbia Nov 30, 2015 11:55 AM 
Task reassigned to Dyl Karbia.
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Kevin Thibeault Nov 30, 2015 11:30 AM 
****This is an email****
Hi there,

May we please order 3 black ink stick packages for
the 8870 printers, and 1 each of the cyan,
magenta, and yellow.

We also need printer cartridge for the unit at our
information desk. WOU ID is: 20060076[Edit Inv]

Thanks!
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