Service Request Ticket - # 58823

Service Request Information

CONTACT Name Guy, Sybille   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2015 09:40 AM
Department The Research Institute Phone 88560
Location Email guys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130445[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6430, IntelCore i7, 2.7GHz, 6M Cach
Serial No. JX69XY1 Location PDR

CPU Intel Core i7-3740QM(2.7GHz, 6M cache)


OS Windows 7 Pro, 64 bit Software Win 8 Pro 64bit downgraded to WIN 7 Pro, MS office Pro Plus 2013 from P0092664,TRANSFER to W#20160747 on SR# MARCH2017: Adobe Acrobat XI Pro(v.11) from P0093203, ASEBA - Child behavior checklist #620E - AGES l½-5 ASEBA- PC MODULE from VISA2016005674 ORDER9404 SEPT2016; SPSS Statistics Premium Faculty Pack from P0102741 til NOV-30-2017(Statistics24 in NOV2016,Amos V 24 in NOV 2016,SamplePower V 3 in NOV 2016) see T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack; ; IBM SPSS Modeler PersonalAuthUser Term license 11-30-16 to 11-29-2017 from P0102937 DEC2016 (9585)

Wired NIC F0:1F:AF:5F:7E:3A


Wireless NIC 34:23:87:58:4F:94


Bluetooth NIC A4:DB:30:B9:B8:38

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Dec 01, 2015 01:45 PM 
Status changed from (1) Pending to (5) Completed
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Ranjit Kayastha Dec 01, 2015 01:45 PM 
Installed the newer version.
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Ranjit Kayastha Dec 01, 2015 11:01 AM 
Room number is 231 not 228.
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Ranjit Kayastha Dec 01, 2015 10:13 AM 
Task reassigned to Ranjit Kayastha.
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Tricia Flaherty Dec 01, 2015 09:40 AM 
Needs new Authcodes for her term license which
expires today.
not sure which versions she is currently running
so please make note in software list.  She needs
this done ASAP today as she is leaving for a
conference and needs the software for a
presentation.  Please contact her ASAP.

if she is missing any pieces or wants newer
version the latest ones are at T:\Spss\SPSS2x_TRI
TERM licensesStatisticsPremFacPack\SPSSPremFACPackv23
license auth codes can be found in
serialandpurchaseinfo text file at
T:\Spss\SPSS2x_TRI TERM
licensesStatisticsPremFacPack  or in excel file at
T:\Spss\SPSS2x_TRI TERM licensesStatisticsPremFacPack
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