Service Request Ticket

Service Request Information

CONTACT	Name	Jennings, Ryan	Date	Dec 01, 2015 12:33 PM
	Department	University Computing Solutions	Phone	14018
	Location		Email	jenningsr@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150219 (opens in a new window)	Bldg/Room	VAL 127
	Service Tag		Description	Xerox Phaser 3260/DNI Monochrome Laser Printer
	Serial No.	K8A234979	Location	Nichole Garcia (South Sisters)
	Model	Phaser 3260DI	Hostname
	Notes	Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack TO BE SETUP AS LOCAL USB PRINTER	Ink/Toner Refill	Standard Capacity Print Cartridge: 1,500 pages 106R02775 High Capacity Print Cartridge: 3,000 pages 106R02777 Drum Cartridge: 10,000 pages*** 101R00474
	Wired NIC	9C:93:4E:39:E4:58

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	thibeaultm@wou.edu	88925

Entered by	Date	Memo
Megan Thibeault			Email Public
Entered by	Date	Memo
Megan Thibeault	Dec 01, 2015 01:44 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Megan Thibeault	Dec 01, 2015 01:44 PM	delivered	Add Attachment
Megan Thibeault	Dec 01, 2015 01:10 PM	Task reassigned to Megan Eichler.	Add Attachment
Sarah Pettigrew	Dec 01, 2015 12:49 PM	Task reassigned to UCS Tech.	Add Attachment
Sarah Pettigrew	Dec 01, 2015 12:49 PM	Please deliver printer and invoice paperwork to Ryan in his office.	Add Attachment
Sarah Pettigrew	Dec 01, 2015 12:33 PM	NEW EQUIP SETUP: A Xerox printer needs to be setup and delivered to Dining Services in Valsetz 215. The WOU # of the printer is 20150219. The printer is across from the restroom in ITC 009.	Add Attachment