Service Request Ticket

Service Request Information

CONTACT	Name	Malloy, Peggy	Date	Dec 01, 2015 12:48 PM
	Department	The Research Institute	Phone	88598
	Location		Email	malloyp@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20150216 (opens in a new window)	Bldg/Room	TODD 248
	Service Tag	3SPJ662	Description	Dell Latitude E6440 Intel i7-4610M (3.0GHz, 4M)
	Serial No.	3SPJ662	Location	Peggy Malloy, TRI
	CPU	Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN
	OS	Windows 10 Enterprise 64bit	Software	Microsoft Desktop Education-(EES) OFFICE for WIN xxxx2015004715; Adobe Acrobat DC (Pro)subscription from XXXX201700006551 serialized desktop OCT2017 SR65344;
	Wired NIC	F8:CA:B8:1D:5E:C2
	Wireless NIC	80:00:0B:D1:6F:1E
	Bluetooth NIC	80:00:0B:D1:6F:22

TECHS	Submitted by	Sarah Pettigrew	Contact	spettigrew12@wou.edu	88925
	Primary Technician		Contact	dkarbia11@wou.edu	88925

Entered by	Date	Memo
Dyl Karbia			Email Public
Entered by	Date	Memo
Dyl Karbia	Jan 11, 2016 03:33 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Dyl Karbia	Jan 11, 2016 03:33 PM	Completed working on the machine and already deliver to Peggy office.	Add Attachment
Ruby Tidwell	Jan 11, 2016 03:30 PM	Task reassigned to Dyl Karbia.	Add Attachment
Katie Halvorson	Jan 05, 2016 02:54 PM	Called and said she is around till 5 today.	Add Attachment
Dyl Karbia	Jan 05, 2016 02:41 PM	Left VM	Add Attachment
Sarah Pettigrew	Dec 18, 2015 12:54 PM	The equipment has been moved to the counter across from the storage cabinets in ITC 008.	Add Attachment
Dyl Karbia	Dec 02, 2015 09:49 AM	Imaging the machine at the moment.	Add Attachment
Sarah Pettigrew	Dec 01, 2015 12:48 PM	NEW EQUIP SETUP: A Dell laptop and wireless mouse need to be setup and delivered to Peggy Malloy in TODD 237. The WOU # is 20150216. The new equipment is on the shelves across from the restroom in ITC 009.	Add Attachment