Service Request Ticket - # 58834

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2015 01:59 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL024608 Location PDR

Model 8870/DNM Hostname
Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord IP: Metered Code: 8986 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 00:00:AA:F5:04:BB

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 08, 2015 02:14 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 08, 2015 02:14 PM 
Printer has been fixed
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Dyl Karbia Dec 02, 2015 08:18 AM 
Task reassigned to Shandelle Pepper.
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Dyl Karbia Dec 02, 2015 08:18 AM 
I spoke with Xerox customer representative in
regards to the printer jamming constantly.They
give UCS a reference number. They are going to
send out a tech to look at the printer.
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Shandelle Plasker Dec 01, 2015 01:59 PM 
The printer gives an error that it is jammed but
when you look for the jammed paper there is non.
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