Service Request Ticket - # 58838

Service Request Information

CONTACT Name Fox, Samuel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2015 04:02 PM
Department Natural Science Division Phone 88036
Location Email foxs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131015[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MT00CF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CD:AD:B2


Wireless NIC 88:63:DF:89:FC:E9


Bluetooth NIC 88:63:DF:89:FC:EA

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rkayastha14@wou.edu 88925

Tracking

Entered by Date Memo
Ranjit Kayastha
Email

Public
Entered by Date Memo
Ranjit Kayastha Dec 01, 2015 05:01 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Ranjit Kayastha Dec 01, 2015 05:01 PM 
Thunderbird setup is done. 

The port looks inactive I have contacted telecom,
they will activate it tomorrow.
 Add Attachment
Megan Thibeault Dec 01, 2015 04:09 PM 
Task reassigned to Ranjit Kayastha.
 Add Attachment
Katie Halvorson Dec 01, 2015 04:02 PM 
He is having trouble setting up his WOU email to
thunderbird.

He is around till 5 today and tomorrow 12-1.

Also, his computer gives an error that says that
network accounts are unavailable.  He can see the
ethernet is plugged in.
Add Attachment