Service Request Ticket - # 58848

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2015 03:00 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080298[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Laserjet P4515X Printer #CB516A#ABA
Serial No. CNDY126940 Location PDR

Model CB516A Hostname mineral.wou.edu
Notes duplexing, 2nd 500 sheet tray original printer MAINT: LJ P4015 Maintenance Kit 110V Refurb #CB388A from P0096432 JAN2015 SR55815 IP:140.211.76.42 Ink/Toner Refill

Wired NIC 00:1F:29:24:44:86

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact jyoshikawa11@wou.edu 88925

Tracking

Entered by Date Memo
Jonathan Yoshikawa
Email

Public
Entered by Date Memo
Ruby Tidwell Dec 02, 2015 03:22 PM 
Task reassigned to Jonathan Yoshikawa.
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Ruby Tidwell Dec 02, 2015 03:22 PM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Dec 02, 2015 03:22 PM 
Jonathan went at looked at it - wasn't plugged in
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Kevin Thibeault Dec 02, 2015 03:00 PM 
Printer is NS 017 is not working properly. Megan
would like one of the techs to go check this
printer out.
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