Service Request Ticket - # 58854

Service Request Information

CONTACT Name Foster, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 03, 2015 11:00 AM
Department Social Science Phone 88805
Location Email fosterd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110213[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 Minitower, i7-2600 (3.4GHz 8M)
Serial No. 3169ZQ1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 18:03:73:B3:90:60

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Dec 03, 2015 11:56 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Dec 03, 2015 11:56 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Dec 03, 2015 11:56 AM 
I was able to get hold of Dr. Foster and help him
resolve the problem with his computer. At the
moment the machine works just fine.
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Katie Halvorson Dec 03, 2015 11:01 AM 
Contact Linda if you can't get a hold of Dr. Foster.
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Katie Halvorson Dec 03, 2015 11:00 AM 
****This is an email****
Hello~ Dr. David Foster's computer is failing.

WOU #20110213[Edit Inv]

Attached is the error message.  Would someone
please look into this situation?

Thanks so much.

LK  : )

-- 
Linda Kunze
Administrative Program Specialist
Behavioral Sciences Division
Western Oregon University
503-838-8344
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