Service Request Ticket - # 58862

Service Request Information

CONTACT Name Plummer, Kathryn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2015 09:38 AM
Department Service Learning & Career Development Phone 88041
Location Email plummerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110839[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GG45V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:29:85

TECHS Submitted by Jessie Bergantinos Contact jbergantinos10@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Dec 04, 2015 10:29 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Dec 04, 2015 10:29 AM 
Uninstalled 2007; installed and licensed 2013
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Ruby Tidwell Dec 04, 2015 09:41 AM 
Task reassigned to Ruby Tidwell.
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Jessie Bergantinos Dec 04, 2015 09:38 AM 
She would like to update her office desktop to
Microsoft 2013.
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