Service Request Ticket - # 58886

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2015 01:30 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020648[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description LaserJet 4200DTN
Serial No. SCNDX200018 Location PDR

Model Q2428A Hostname hl117-laser.wou.edu
Notes duplexing, 3rd tray, maintenance kit from P0063238 10-2007; maintenance kit from P0099634 SR58886 DEC 2015, Maint Kit P0105393 OCT2017 SR65029; IP:140.211.112.137 Ink/Toner Refill

Wired NIC 00:01:E6:9F:EE:3C

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Dec 14, 2015 03:08 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Dec 14, 2015 03:08 PM 
Maintenance kit has been installed and the printer
is printing great.
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Shandelle Plasker Dec 08, 2015 04:43 PM 
Ordered the Maintenance kit for this.

Order#8875
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Shandelle Plasker Dec 08, 2015 03:59 PM 
The printer is a HP LaserJet 4200
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Shandelle Plasker Dec 08, 2015 02:18 PM 
Task reassigned to Shandelle Pepper.
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Katie Halvorson Dec 08, 2015 01:30 PM 
Library 117 printer has an error that says:
perform printer maintenance

The printer has a library tag but no WOU#...unsure
if we support or not
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